IT Support Services
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IT Support is at the core of what we do. Our industry certified service desk personnel are experts in microsoft, application, networking and security for cloud and on-premise systems.
We've Built a Reputation for Our Reliable IT Support
- Assign a dedicated support team that understands your environment
- Engineers on-site within one hour for Metro clients
- 24-hour Service Desk
- Unlimited support plans
- Australian Service Desk
- Over 14 years’ experience
- 97.9% client happiness factor
Specialising in Service Delivery
Our Service Desk teams are led by experienced team leaders, and supported by subject matter experts and service delivery professionals. Staff are equipped with the latest monitoring, automation and support technologies to make IT easier for you.
- We help you by:
- Identifying, diagnosing and fixing problems remotely or onsite
- Providing a fast reaction Service Desk
- Emergency hands on, onsite response when required
- Improving visibility into your IT environment with access to our client Portal
- Specialising in Microsoft, Office 365, Azure, AWS, Dropbox, Google, Linux, Apple
- Providing expertise in on-premise, hybrid and cloud systems
Contact us today to talk about our range of services and how reliable IT support can benefit your business.